Updates from the Practice Team

Influenza vaccine for children aged 6 - 25 months

Jun 24 2019
We have a limited number of influenza vaccines available for children.  Please call our nurses to enquire.

Health Care Home

May 13 2019

The Health Care Home (HCH) model of care is intended to result in a number of improvements for General Practice, specifically related to four areas:

This means we'll be making some changes over the next three years. We started in October 2018.

What we've done so far:

1.  GP triage: people requesting a same day appointment may be phoned by their doctor to discuss the situation.  This will sometimes mean that a face-to-face appointment isn't needed, or can be deferred.  

2.  Extended hours:  we're now open for some earlier morning and later afternoon appointments each week.

3.  Workforce expansion: we've appointed a Primary Care Practice Assistant (PCPA),  a new role for General Practice. Tessa joined us in January, and she does some reception work, as well as assisting our nurses across a range of work, including contacting people with reminders e.g. tests, vaccinations.  

4. We've introduced monthly multi-disciplinary team (MDT) meetings with our community-based and hospital colleagues, including district nurses, occupational therapists and physiotherapists, social workers, aged care specialists and others.  This will mean we'll be able to coordinate better care for people with complex health needs, and help reduce time spent in hospital and the emergency department.

What's next:

Soon we'll introduce Year of Care Plans (YOC) for people with high health needs.  The aims of YOC are: to maximise a patient's choice and control; to maximise a person's independence and functioning; to maximise a person's wellbeing; and to minimise medical intervention, unnecessary hospital admission and premature admission to long term care.

We're planning to take phones away from reception for improved privacy and a quieter experience in the waiting room.  Soon our new phone system will be here: this will include an automated assistant and voice mail capacity to reduce the time callers spend waiting on hold.  We're also encouraging more people to register for Manage My Health, the portal which enables you to make an appointment, request a repeat prescription, see your test results and securely email your doctor, without the need to phone us.  Please ask to register at reception next time you're here. 

Seeking your feedback is an important part of HCH, so we're continuing to participate in the quarterly Patient Experience Survey, and encourage you as well to let us know if you have comments and suggestions you'd like to make about our service.

The goal is to build strong, sustainable primary care through the Health Care Home (HCH) model of care.

The Piki website and Melon Health app are now live

May 13 2019

Piki is available to young people aged 18-25 living in the greater Wellington region.  

Piki is a Maori word meaning both to support or aid, and to climb or ascend.

Piki offers free access to therapy and support at a convenient time and place, and an emotional wellness app that helps you access support and track your progress.

Find out more at: https://www.piki.org.nz/en

Primary Care Patient Experience Survey

May 03 2019

The Health Quality & Safety Commission and the Ministry of Health have introduced a national online primary care patient experience survey.  Our practice is participating in the survey to understand what your experience with health care is like and how your overall care is managed.

The survey is conducted every three months.  The current survey period runs from 6 - 10 May 2019.  Patients seen during this week could receive a unique survey invitation by email or text on 20 May.  Participation is voluntary, and you can opt-out while you're here for your appointment if you never wish to participate in the survey.  You can also opt-out of receiving the email invitation if  you do not want to participate in this round of the survey.  However, if you are contacted and decide to take part, your responses will be anonymous and your privacy protected throughout.

By taking part in the survey, you will be helping to improve care and access to health services in local communities across New Zealand.  For more information go to http://www.hqsc.govt.nz/our-programmes/health-quality-evaluation

 

Influenza vaccination 2019

Apr 01 2019

16 April update: We have added influenza clinics on 3, 9 and 10 May

15 April update: We have added influenza clinics on 6 and 20 May.

11 April update:  We have added an influenza clinic on 18 April from 1.30 pm

1 April:  We have specific influenza clinics scheduled on 8 April, 26 April and 2 May. More dates will be announced here shortly.

Key points:

  • Around one in four New Zealanders are infected with Influenza ('flu') each year.  Some have no symptoms but can pass the infection on to others.  Children can pass influenza to adults who live with and care for them.  Getting an Influenza vaccination before winter offers you and others the best protection.
  • Pregnant women and their babies can suffer serious consequences as a result of influenza.  A free influenza vaccination at any stage of the pregnancy reduces this risk.
  • Older people and people with certain medical conditions are more likely to have medical complications from Influenza.  A free Influenza vaccination reduces these risks.
  • Influenza is a serious illness that can put anyone in hospital, or even cause death, including young and healthy people.
  • Influenza vaccine is safe, effective, and cannot give you the 'flu'.

Vaccines are given to people to help protect them against disease.

INFLUENZA VACCINE

  • Influenza is caused by viruses, and spreads from person to person through sneezing and coughing, and by direct or indirect contact (e.g. these viruses survive on surfaces)
  • Influenza can cause a wide range of symptoms:  fever, chills, headache, muscle aches, cough, runny nose, sore throat, conjunctivitis, vomiting, diarrhoea
  • Influenza is not the same as the common cold
  • In some people, influenza can make underlying conditions worse (e.g. those with lung disease, heart disease, or diabetes)
  • Influenza viruses change (mutate) frequently, so revaccination is needed every year, before the winter months
  • Please phone our receptionists to book a time
  • Please allow at least 30 minutes for your appointment

The influenza vaccine is FREE until the end of December for:

Influenza is a significant cause of illness and time off school and work, so it's well worth being vaccinated even if you're not in any of the funded groups mentioned above.  Ask us about the cost.  Children between 6 months and 9 years of age require two doses of the vaccine, if it's their first time.

Our GPs and nurses recommend influenza vaccination to you, and are vaccinated each year themselves.

OTHER VACCINATIONS

PNEUMOCOCCAL VACCINE

If you're over 65 or have an on-going health condition (e.g. heart disease, problems with your lungs, or diabetes) you might want to consider having pneumococcal vaccination with your influenza vaccine.

  • Invasive Pneumococcal Disease (IPD) is caused by bacteria that live in your nose and throat
  • The bacteria are easily spread from person to person by droplets in the air
  • If pneumococcal bacteria get into your lungs, they can cause bacterial pneumonia
  • IPD can also cause other serious health problems (e.g. meningitis, septicaemia)
  • There is evidence that having the influenza and pneumococcal vaccines at the same time may be better at reducing overall disease than having either vaccine by itself
  • Although influenza vaccination is required every year, pneumococcal vaccine is needed less regularly, and only some people need revaccination, after 5 years
  • Pneumococcal vaccine is not funded for most people.  Ask us about the cost, and your GP or practice nurse can discuss whether pneumococcal vaccination is a good choice for you

SHINGLES VACCINE

If you're aged 50 - 64 years you might want to consider having a (NON-FUNDED) shingles vaccination (either with your influenza vaccine or at another time).  If you're aged 65 on or after 1 April 2018 you are eligible for a FUNDED shingles vaccine.  There will be a catch up programme for people aged 66 - 80 for the first two years.

  • Shingles is caused by the chickenpox virus
  • If you've had chickenpox, you'll be carrying the virus that causes shingles
  • The risk of developing shingles increases over the age of 50
  • Shingles can appear as a blistering, painful rash most often on the face or torso
  • Shingles can lead to severe nerve pain which may last for months or years after the rash has healed
  • Shingles vaccine is not funded unless you are 65+ from 1 April 2018.  Ask us about the cost, and your GP or practice nurse can discuss whether shingles vaccination is a good choice for you

The FLUX Study

Feb 13 2019

The FLUX Study is an important study of gay and bisexual men’s health in Aotearoa/New Zealand.

The Flux Study (which stands for Following Lives Undergoing Change) is the only study of its kind in the world. It explores issues like: sexual health, mental health, drug use (or non-drug use), and friends /community engagement. New Zealand AIDS Foundation (NZAF) is a partner organisation in the study.
 
All it takes is about 30-40 minutes of your time, online. In six months you'll be invited to participate again. That will help build a picture of what’s stayed the same and what’s changed in peoples lives. That information can then be used to help improve services for our communities.

For more information or to participate in the study, please click the link below or visit the study website.
 

Shingles vaccine

Sep 21 2018

If you're aged 50 - 64 years you might want to consider having a (NON-FUNDED) shingles vaccination (either with your influenza vaccine or at another time). Shingles vaccine is not funded unless you are 65+ from 1 April 2018.  Ask us about the cost, and your GP or practice nurse can discuss whether shingles vaccination is a good choice for you.

  • Shingles is caused by the chickenpox virus
  • If you've had chickenpox, you'll be carrying the virus that causes shingles
  • The risk of developing shingles increases over the age of 50
  • Shingles can appear as a blistering, painful rash most often on the face or torso
  • Shingles can lead to severe nerve pain which may last for months or years after the rash has healed

 

A reminder: If you're aged 65 on or after 1 April 2018 you are eligible for a FUNDED shingles vaccine.  There will be a catch up programme for people aged 66 - 80 for the first two years.

Daffodil Day is 31 August 2018

Aug 17 2018

Daffodil Day symbolises all New Zealanders coming together in the fight against cancer.

 

Cancer Society Wellington

One in three New Zealanders will be affected by cancer in their lifetime. The Cancer Society Wellington provides free support services and information for people going through cancer treatment and their friends, family and whānau. The Cancer Society is the largest funder of cancer research after the government. As an independent organisation the Cancer Society receives no direct government funding and is entirely reliant on the generosity of New Zealanders to provide these services. So thank you.

Copyright : Compass Health 2019