Updates from the Practice Team

Measles in New Zealand and Pacific Islands

Nov 20 2019

Update 20 November 2019:  Current Measles, Mumps, Rubella (MMR) vaccination Priority groups within the Wellington region have been expanded today to cover Pacifica families and others travelling to Samoa, Pacific Islands and the Philippines.  If you and your family are travelling to these countries, especially over the Christmas period, please let us know.  We will check your immunisation status and offer a free MMR vaccination if you do not have documented evidence.  We will also give you an Immunisation Certificate to take with you in case Boarder Control requires the documentation.  It can take up to two weeks to get protection from the vaccine, so please contact us as soon as possible if you are planning to travel.

Priority groups are:

  • all children on time at 15 months  and four years to maintain the national Childhood Immunisation Schedule

  • susceptible close contacts within 72 hours of first exposure to measles when possible
  • babies aged six months to 11 months who live in Auckland or who are travelling to Auckland or overseas to a country that has an active outbreak of measles

  • children and adolescents aged 15 and under who have not had a single dose of MMR

  • people under the age of 50 travelling from New Zealand to Samoa, Tonga, Philippines and Fiji

  • People travelling to a region where there is an active outbreak of measles – regions with measles outbreaks can be found at https://wwwnc.cdc.gov/travel/notices/watch/measles-global

 

We're continuing to work with our DHB and PHO to coordinate the availability of the Measles, Mumps and Rubella vaccine (MMR vaccine).  We're focusing on offering vaccination to the established priority groups (see above), which include our 15 month and 4 year old children. 

We have a waiting list for others who wish to be vaccinated, and will be in touch with these people as soon as sufficient stocks of MMR vaccine become available. 

We've had many enquiries for details of individuals' MMR vaccination status, and are very happy to provide information from our files.

If you suspect that you or your child or family member may have measles*, please call us: our nurses will discuss the situation, and if we feel that you need to see a GP, will make you an appointment.  We ask that you call us when you've arrived on The Terrace, and wait outside the medical centre until we have a room ready.  This is so that you won't spend undue time in the waiting room.  Measles is a highly contagious disease and we want to do all that we can to contain the outbreak.  We'll be grateful for your understanding.  Please always cover your nose and mouth with a mask (available at our front door) when you have a cough.

* The illness begins with fever, cough, runny nose and conjunctivitis (inflammation in the eyes), which lasts for 2–4 days. It may be possible to see small white spots (Koplik spots) inside the mouth. A rash appears 2–4 days after the first symptoms, beginning on the head and gradually spreading down the body to the arms and legs. The rash lasts for up to one week.

For more information you can go to www.immune.org.nz

Primary Care Patient Experience Survey

Nov 19 2019

The Health Quality & Safety Commission and the Ministry of Health have introduced a national online primary care patient experience survey.  Our practice is participating in the survey to understand what your experience with health care is like and how your overall care is managed.

The survey is conducted every three months.  The current survey period runs from 18 - 22 November 2019.  Patients seen during this week could receive a unique survey invitation by email or text later in November.  Participation is voluntary, and you can opt-out while you're here for your appointment if you never wish to participate in the survey.  You can also opt-out of receiving the email invitation if  you do not want to participate in this round of the survey.  However, if you are contacted and decide to take part, your responses will be anonymous and your privacy protected throughout.

By taking part in the survey, you will be helping to improve care and access to health services in local communities across New Zealand.  For more information go to http://www.hqsc.govt.nz/our-programmes/health-quality-evaluation

 

Christmas Hours

Nov 07 2019

The Terrace Medical Centre

Opening Hours

Christmas and New Year 2019 - 2020  

We’d appreciate it if you would please request your

ROUTINE PRESCRIPTIONS and other requirements early,

and wherever possible, not later than end of day on Thursday 19 December 2019,

for completion by 12.00 MD Friday 20th.

 

REDUCED HOURS AND STAFFING LEVELS (same day appointments only) are as follows:

 

Mon 16 Dec 2019

Tues 17

Dec 2019

Wed 18

Dec 2019

Thurs 19 Dec 2019

Fri 20

Dec 2019

Sat 21 Dec 2019

Sun 22 Dec 2019

As usual

As usual

As usual

As usual

As usual

CLOSED

CLOSED

Mon 23 Dec 2019

Tues 24 Dec 2019

Weds 25 Dec 2019

Thurs 26 Dec 2019

Fri 27

Dec 2019

Sat 28

Dec 2019

Sun 29

Dec 2019

9.00 am – 3.00 pm

9.00 am – 3.00 pm

CLOSED

CLOSED

9.00 am – 3.00 pm

CLOSED

CLOSED

Mon 30

Jan 2019

Tues 31

Dec 2019

Weds 1

Jan 2020

Thurs 2

Jan 2020

Fri 3

Jan 2020

Sat 4

Jan 2020

Sun 5

Jan 2020

9.00 am – 3.00 pm

9.00 am – 3.00 pm

CLOSED

CLOSED

9.00 am –

3.00 pm

CLOSED

CLOSED

 

During the holiday period, our After Hours Medical Centre (WAMC)

- 17 Adelaide Road -

will be open 8.00 am – 11.00 pm Monday – Sunday

to provide URGENT assistance when we’re closed.

For urgent problems outside these times, or for emergencies, please go to the Emergency Department (ED) at Wellington Hospital,

Riddiford Street, Newtown

 

 

We’ll return to normal hours and staffing levels on

Monday 6 January 2020

Dr Martin Harris is taking extended leave

Oct 31 2019
Martin will be away now until January 2020.  We're very pleased that Dr Don Barrett will provide locum cover for him Mondays to Thursdays from 4 November and into the new year, excluding the two holiday weeks in December.  A reminder that Martin doesn't work on Fridays now, and we're fortunate to have Dr Roger Jubert working in his place on Friday mornings.

October is Breast Cancer Awareness month. Click on the heading for information about a new breast self-examination phone app.

Oct 16 2019

Pre Check is a new wellbeing tool for women in New Zealand. It's been launched by Breast Cancer Foundation NZ in time for Breast Cancer Awareness month.  It’s an innovation that empowers women by giving them confidence to take control of their own breast health. Click on the link for more information:

http://www.breastcancerfoundation.org.nz/precheck

Here’s a short clip about it on Breakfast TV: https://www.tvnz.co.nz/one-news/new-zealand/breast-cancer-foundation-launch-app-signs-and-symptoms

 

Download links:

Apple: https://apps.apple.com/us/app/pre-check/id1481444475

Android: https://play.google.com/store/apps/details?id=nz.co.colensobbdo.precheckapp

PHO notification of unauthorised cyber access

Oct 05 2019

Yesterday our PHO advised us that, while investigating a breach of their website during a  global cyber incident in August,  they found evidence of criminal intrusions to their IT systems dating back to 2016.  This morning's Dominion Post has reported about this. 

Tū Ora Compass Health PHO has put support services in place for those people who are concerned or who want more information about this issue. Some key points about the situation are as follows: 

1. Our General Practice systems were not part of the Tū Ora Compass Health cyber-attack.

 

2. To support us to provide you with health services we send some of your personal information to Tū Ora Compass Health

 

3. There is no evidence that any of this personal information has been accessed, but Tū Ora Compass Health cannot know for sure.

 

4. Your doctor’s notes are safe. They are not affected by this cyber-attack. Nor is your patient portal.

 

5. Personal information on you that may have been accessed could include your name, date of birth, national health identity number and prescription information.

 

6. If you want more information or are concerned, please visit the cyber incident support page (see link below) or call the Ministry of Health hotline on 0800 499 500 , available from 7am on 5 October 2019

 https://www.compasshealth.org.nz/Cyber-Security-Incident

 

 

New phone system

Aug 22 2019
On 22 August 2019 we had a new phone system installed.  When you call us from now on, you’ll reach an automated attendant with three options: Press 1 for Reception, Press 2 for a Nurse or Press 3 for the Practice Manager. There will be some voice mail options if you wish to use these.  We'll appreciate your understanding during the next few weeks while we learn how to use the new phones.  Please don't leave urgent messages on voice mail.  If you can't reach us and you have an emergency, hang up, call 111 and ask for an ambulance.

Website issue

Aug 21 2019

 Our website was taken off-line for security reasons about two weeks ago.  Our provider has completed a review,  and all content and links are as expected.  We apologise for any inconvenience this may have caused.

Copyright : Compass Health 2019