Updates from the Practice Team

Advance Care Planning: Considering your own Future Health Care

Sep 15 2017

Advance care planning (ACP) is a way to help you think about, talk about and share your thoughts and wishes about your future health care. It gives everyone a chance to say what's important to them.  It helps people understand what the future might hold and to say what treatment they would and would not want.  It helps people, their families and their healthcare teams plan for future and end of life care.  This makes it easier for families and healthcare providers to know what the person would want - particularly if they can no longer speak for themselves.

Advance care planning is for people of all ages, including:

  •  those who are recently married/in a new relationship or with young children;
  •  those who have had a recent health scare or medical episode;
  •  those in middle age planning to continue doing all the things they want to do;
  •  those in older age wanting to ensure their health care professionals and whanau/families know their treatment preferences
  • those nearing the end of their life wanting to outline what's important to them, and what they do and don't want if they can't speak for themselves

You can set out what you want or hope for in an advance care plan.  You should keep your advance care plan up to date, especially if things change.  The value of advance care planning is in the conversations and shared understanding.

Please feel free to talk to your doctor or any of our nurses about advance care planning.    For further information and resources, please click this link:  http://www.advancecareplanning.org.nz 

Soar with SPARX

Mar 28 2017

When teens struggle with their feelings or bad moods, their academic performance, school attendance, behaviour and relationships with others can suffer.  SPARX can help.  They can go online, play the game for free and learn skills that they can use in everyday life so that they start to feel better.

SPARX is therapy in the format of a game designed to help teens with mild to moderate depression and is also  effective with anxiety and with feelings of anger.  The target age group is 12 -19 but other youth can use it too.

Play it at www.sparx.org.nz

Changes to the funded vaccine schedule

Feb 15 2017

1.  From 1 January 2017 funded access to human papillomavirus (HPV) vaccine has been widened to include both males and females aged from 9 years to under 27 years of age.

  • The HPV immunisation course is funded from 9 years of age in primary healthcare
  • NZ residents who have received at least one dose before 27 years of age can complete the course - there's no upper age limit to complete the full course.  We're working to identify, and offer the first dose to, our patients who are due to turn 27.  We welcome your enquiry if you haven't previously been vaccinated against HPV, you're nearly 27, and you wish to start a course of HPV while you're still eligible
  • A two-dose course will be funded for children aged 14 years and under
  • A three-dose schedule will be funded for people aged 15-26 years inclusive
  • The 4-strain vaccine will gradually be replaced by a 9-strain vaccine
  • The School-based Immunisation Programme delivers the vaccine to school students in year 8
  • Non-residents must be aged under 18 to start the funded vaccine course.

2.  From 1 July 2017 a single dose of chicken pox (Varicella) vaccine will be funded for children at 15 months old.

For more information you can visit the Immunisation Advisory Council website on www.immune.org.nz

National Enrolment Service (NES)

Jan 19 2017

We are now participating in the Ministry of Health National Enrolment Service (NES). 

This includes checking that we have your most recent details so we can confirm that we have your correct NHI (National Health Index) number.  The Ministry of Health requires us to verify all details and proof of identity (drivers licence, passport), and to determine each person's eligibility for funded health care. 

Please don't be offended if we ask you to confirm your details or ask for your photo ID.

All patients enrolling are asked to bring their passport and eligibility documents (resident or work visa).

Earthquake update No 7

Jan 07 2017

A. Pharmacy closures:

Unichem Courtenay Place Pharmacy in the Reading Centre: working at Unichem Cuba Mall Pharmacy. 

Unichem Molesworth Pharmacy is open again.

B. A reminder to check that you have at least three weeks supply of medication.   We really appreciate your planning ahead and making your requests as early as possible.

C. Be as prepared as you can be - visit the civil defence website on http://www.getthru.govt.nz for information on disaster preparedness. 

D. For help with staying mentally well, try the Christchurch earthquake recovery website www.allright.org.nz for some helpful ideas.  You can also access the Ministry of Health's Earthquake Support line 0800 777 846, available 24/7 and their related web page at www.health.govt.nz/your-health/services-and-support/health-care-services/earthquake-support-line

Do consider seeing your GP if you're finding the current situation particularly difficult.


Phone calls outside our normal opening hours

Nov 23 2016

If you call us outside our normal opening hours your call will no longer be transferred to the Wellington Accident and Medical Centre (WAMC). 

Instead you'll hear a message directing you EITHER to call 111 and ask for Ambulance if it's an emergency,

OR to call Healthline for advice 24 hours - 0800 611 116,  

OR if you need a doctor to GO TO WAMC at 17 Adelaide Road (open until 11.00 pm) OR to the Emergency Department at Wellington Hospital between 11.00 pm and 8.00 am.  You won't need a booked appointment.

Our answerphone is NOT set up to receive messages, so if you need to talk to us, please call us again between 8.00am and 5.00 pm Monday to Friday. 

Please note that WAMC doesn't have access to our appointment books or routine prescription request service, and isn't a message service for us.  You could consider registering for Health Care Online, where you can make a non-urgent appointment, request a repeat prescription, view test results, and securely email our reception or your doctor.  See our Home page for details.

Health Care Online

Jun 04 2016

We can now register our enrolled patients for access to their health records online via ManageMyHealth

ManageMyHealth (MMH) is a secure website where you can access your health record online, make appointments, and request repeat prescriptions.  Think of it as internet banking for your health.  Click on Health Care Online at the top of the page for more information.  If you decide to register, we'll need you to bring in your photo ID and a personal email address, and complete the registration form we'll give you. Then you'll receive instructions about how to complete the process.  When you're ready to access your records, you'll find a link to the MMH website on our home page.



ACC subsidies

Mar 08 2016

We're sometimes asked about our fees for consultations claimed to the Accident Compensation Corporation (ACC).  Many of our enrolled patients expect ACC consultations to be low cost or free of charge.

In fact, our ACC charges are sometimes higher than our non-ACC charges for enrolled patients.

We receive health ministry funding for our enrolled patients and pass this on to them, which reduces our fee for a standard consultation.  This funding does not cover ACC consultations.

We receive separate funding from ACC for accidental injury consultations.  In some cases, this funding is lower than the funding for enrolled patients; therefore the fee we charge for ACC consultations can be higher than our fee for non-ACC consultations.  However, the ACC also subsidises other services such as wound dressings, home help, transport costs and earnings related compensation after some accidental injuries.  It can be worthwhile to make an ACC claim at the time of an accident in case of later complications, even if the initial fee to see your GP is slightly higher.

If you have any questions about our ACC charges, please ask your doctor or our practice manager.

Copyright : Compass Health 2019