Updates from the Practice Team

Transition of laboratory services to Wellington SCL

Nov 02 2015

From 1 November 2015 laboratory services will be provided by Wellington SCL*, which will  integrate community and hospital laboratory services in the Capital & Coast, Hutt Valley and Wairarapa regions. 

You may notice a logo change from the previous Aotea Pathology logo, but most other changes are happening behind the scenes to reduce disruption.  The community lab collection centres will remain in the same locations, and you can access the laboratory website at http://wellingtonscl.co.nz for more information.  If you have any questions please call the laboratory on 04 381 5900 or give us a call. 

We appreciate your understanding during this transitional period, as the laboratory staff are adapting to enormous changes, including new computer systems, and are working hard to keep things running as smoothly as possible.

* Southern Community Laboratories

Fees changes 1 July 2015

Jun 29 2015

From 1 July 2015 we will provide normal GP consultations free of charge for children aged under 13 who are enrolled with us.

Some appointments and services are not free of charge to enrolled children aged under 13 years.  These include:

  • repeat prescriptions
  • longer appointments
  • equipment charges
  • travel vaccines
  • nurse appointments (except for scheduled childhood immunisations, which remain free to all children)
  • ACC appointments.  However, due to increased funding from ACC, our ACC appointments will be charged at a lower rate from 1 July 2015 for children aged under 13

See our latest chart of fees, or call us if you have any questions.

New Zealand Immigration Medicals

May 20 2015

Please note that from the end of May 2015, we will no longer be providing NZ Immigration Medicals.

Go to www.immigration.govt.nz and click on Onshore Panel Physician Network to find a list of providers.  (Please note that The Terrace Medical Clinic is listed: this is not us.  Although located along the corridor from one another, we are completely separate entities).

Changes to the Shared Care Record

Mar 26 2015

Since 7 April 2014, a summary of your health records has been immediately available to hospital clinicians and afterhours GPs, as the electronic Shared Care Record was launched in Wellington, Porirua and the Kapiti Coast.

From 20 April 2015, there will be some changes to the Shared Care Record.  In brief, this means:

  •  GPs will be able to access the Shared Care Record for casual patients seen in their practices.
  •  GP access to the Shared Care Record will be extended to include the Hutt Valley region.

The Shared Care Record lets authorised health care providers, such as after hours GPs and hospital doctors, access a summary of information from your GP.

Information such as your test results, medical conditions, allergies and prescribed medications will be shared. The information will be available at any time, even if our medical practice is closed.

The information is stored securely in New Zealand and all access to the information is recorded and routinely audited.

You can choose to withhold some or all of your information. However, if you choose to withhold your information, health professionals involved in your care, for example in an emergency or after hours situation, may not immediately have information available and this could delay appropriate treatment and mean additional tests are needed.

If you don’t wish other health providers to have access to your Shared Care Record, you can opt-out by calling us on 0800 727 664, telling your GP, or sending a letter to the freepost address below:

Freepost Authority Shared Care Record
Compass Health
PO Box 27380
Marion Square
Wellington 6141 (No stamp required)

For more information on the Shared Care Record Project, click here.

Long Term Conditions

Feb 18 2015

In October 2014 Care Plus ended and was replaced by our Long Term Conditions programme (LTC). Our Primary Health Organisation provides funding for our Long Term Conditions programme, to enable us to work together with those who are living with one or more long term health conditions.

Our LTC:

  • Is designed to be flexible - unlike Care Plus, it's not based on having appointments every three months.
  • Provides one free appointment per year with your GP and practice nurse - to focus on managing your long term conditions.
  • Allows for some additional free appointments - according to your individual needs. Your GP will discuss your LTC schedule with you.
  • Please note: repeat prescriptions are not funded under our LTC - so when requested between appointments, our usual prescription charges apply.

If you want to know more about LTC, please talk to your GP at your next visit.

Text messages

Feb 10 2015

From February 2015 we can send you a text to remind you about, for example, immunisations and regular examinations, or to let you know that your test results are back. We'll also remind you about your appointment time by text.

If you'd prefer not to receive text messages, please let us know, and we'll continue to contact you by phone or mail rather than by text.

Whichever contact method you prefer, we always appreciate your keeping us up to date with your current contact details.

Minor surgery information

Jan 30 2015

Our doctors provide minor surgery for mole removals, correction of ingrown toenails and removal of cysts and other small growths. You'll need a 15 minute appointment first so that an assessment can be made whether minor surgery here is appropriate or if referral to a specialist is required. At this first appointment, your GP will be able to give you a quote for the likely costs of surgery and will advise you about the procedure and potential risks. You can then arrange an appointment; please let our receptionists know that it’s for minor surgery so that they can allow 30 minutes of time.

Minor surgery is performed under local anaesthetic and should not be unduly painful. You can take paracetamol afterwards for any pain once the anaesthetic has worn off (after about an hour). If you're having a procedure involving your feet it’s a good idea to bring open sandals to wear home over the dressings. We'll book follow up appointments for you with our nurses for any changes of dressing and for removal of stitches (usually seven to ten days after surgery, as advised by your doctor).

In most cases, specimens are sent to the laboratory for analysis, and results are usually available after about a week. We'll contact you about important results and those requiring follow up. Results are often available by the time you come in for removal of stitches, and our nurse or your GP can discuss them with you then.  If you haven’t heard from us after two weeks and want to know your results you can ring to request them.

Rocky has had a total hip replacement

Jan 28 2015

For over thirty years, our young patients have enjoyed riding our rocking horse in the waiting room.  Thanks to Ann's husband Bill, Rocky has now had a complete hip replacement (as well as a face lift and body resurfacing) and is back in service.  He remains as popular as ever, as you can see from this photo of Rocky with Laura's son. Rocky.JPG

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