OUR SERVICES

Our dedicated team aims to provide a holistic approach to health and wellbeing and offers a wide range of healthcare services.

Whether it’s travel advice, wellness checks, sexual health, or long-term conditions management, your hauora is our top priority.

See below for a list of some our key and specialised services

Need more information or not sure if we can help you with something? Reach out to us by giving our friendly receptionists or nurses a call and we will be happy to assist you.

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Our Key Services

General medical treatment, advice, and diagnostic testing
Children’s health
Immunisations – all ages, including National Immunisation Schedule vaccines and non-funded vaccines
Gender-affirming care – hormone therapy maintenance, surgery referrals (see specialized GP services below for more)
Mental health support
Smoking cessation support
Diabetes and other long-term condition care
Osteoporosis treatments including Aclasta infusion
Wellness checks and full medicals
Sexual health care including STI tests, contraception, cervical screening, and fertility checks
Heart health assessments
Treatment for accidents including suturing and dressings
Minor surgeries including mole removal and for ingrown toenails
Pregnancy care (first 14 weeks) and post-pregnancy care
Breast checks; prostate checks
Ear suctioning (if appropriate after GP consultation)
Wart treatment (liquid nitrogen)
Travel advice and vaccinations - please download and complete our pre-travel form below prior to your GP appointment

Download our pre-travel form docx

Our Specialised GP Services

Some of our specialised GP services may require a longer appointment or multiple consultations. But an initial appointment with the doctor will always be needed first to discuss your needs. Let reception know who you need to book with or what you’re booking for so they can ensure you’re seeing the right clinician.

Service	Who to see
Initiating gender-affirming hormone therapy*	Dr Julian Foster or Dr Roger Jubert**
Vasectomies	Dr Roger Jubert
Jadelle removal and/or insertion	Dr Julian Foster or Dr Theodoor Meijer
IUD insertion	Dr Theodoor Meijer
IUD removal	Any GP (or Sian – Registered Nurse)
Ingrown toenail surgery	Dr Martin Harris, Dr Julian Foster, Dr Theodoor Meijer, or Dr Roger Jubert
PrEP	Dr Julian Foster, Dr Theodoor Meijer, or Dr Roger Jubert

*Please note that the process for initiating hormone therapy will be unique to each individual, including the number of appointments needed; the doctor may also determine that you still require referral to an endocrinologist, depending on test results and other health conditions.

**Dr Roger Jubert works as a permanent locum at The Terrace Medical Centre so you cannot register with him; however, you can register with another of our doctors and book appointments with Dr Jubert when you need to.

Our Specialised Nurse Services

Service	Who to see
Cervical/HPV screening	Sian (or your GP)
IUD removal	Sian (or your GP)
Emergency contraception	Sian (or your GP)
Sexual health check (excluding PrEP-related)	Sian (or your GP)
Ear-suctioning	Sian (GP appointment required first)
Spirometry	Jasper

Jasper is a Nurse Practitioner Intern who can see patients for concerns that include but are not limited to:

Abdominal pains / diarrhoea
Upper Respiratory Tract Infections (if you have received a negative RAT result and have been triaged over the phone by one of our nurses first)
Wound infections
Diabetes
UTIs
Sore throats / throat infections
Attacks of gout
Asthma attacks or asthma reviews
High blood pressure / hypertension
Medication reviews

If you are unsure whether Jasper can help you with your concern or not, please call our nurse line to discuss.

Our Funded Services

We are pleased to be able to offer a number of fully funded services to support our enrolled patients.

Some of these services include:

Diabetes Annual Review: one funded 30-minute appointment with our diabetes nurse per year for an in-depth diabetes health and medication review
Funded appointments for cervical screening for:
– People with a cervix aged 30+ years who have never had a cervical screening before OR haven’t had a cervical screening in the past 5 years
– All Māori and Pasifika people who have a cervix
– All CSC-holders who have a cervix
Funded appointments for people requiring follow-up after their cervical screening
One funded standard GP appointment per year for all rangatahi Māori aged 14-18 years
One funded standard GP appointment per year for all trans patients
Some funded appointments to assist people with long-term conditions (funding applied at the clinician’s discretion).

Repeat Prescriptions

If you’re due for your next prescription, you can order this either by calling reception or by placing a request through Centrik if you have a registered account.

Please ensure you know the names of the medication/s you need to request and which pharmacy you would like the prescription sent to prior to contacting us.

All prescriptions are electronically sent directly to your chosen pharmacy. Unless you specifically request an urgent same-day prescription, your prescription will be sent to the pharmacy by 2PM the following working day. There is a higher fee for urgent prescriptions.

Here’s some other key information on repeat prescriptions:

Make sure to order your repeat prescriptions early: we strongly recommend that you keep enough of your medications to last at least 3 weeks in case of emergencies
You may request a repeat prescription without an appointment, but your GP (including locum GPs) may determine that it is inappropriate to prescribe without seeing you
If your GP decides that providing a repeat prescription is not appropriate without a consultation with you first, we will contact you to let you know
Charges apply for all repeat prescriptions – see our fees schedule
Please let us know if you need your prescription urgently – same-day fee applies, see our fees schedule
We recommend contacting your pharmacy before you go to collect your prescription to ensure they’ve received it and to give them time to prepare your medications
If you’re requesting a medication that your GP has never prescribed for you before, you will need to see them for an appointment

If you are receiving certain medications, you need a review with your prescriber every 3 months. This could be an in-person or telehealth consultation depending on your health conditions and the medications you are taking. Your prescriber can advise on whether telehealth is an option.

These medications include:

Opioids – this includes morphine, tramadol, codeine
Benzodiazepines – this includes diazepam, lorazepam, clonazepam
Stimulants – methylphenidate, dexamphetamine
Others such as gabapentin, pregabalin, cyclizine

If you have not had an appointment with your prescriber in the last three months, your repeat prescription request will be declined and you will need to book an appointment for review instead.

The above medications will not be prescribed for new patients until they have had an assessment with a prescribing clinician.

If there are concerns about whether these are the right medications for you, the clinician may choose not to prescribe these medications.

Take a look at our FAQs page for answers to some other frequently asked questions about prescriptions.