ENROLMENT & FEES

Haere mai! Check out our Meet the Team page for more information on the GPs available to register with at The Terrace Medical Centre.

We continually assess our ability to take on new patients and are happy to answer any questions you may have about our fees or enrolment.

If you would like to enrol with us, please ensure you read all of the information on this page before completing our online enrolment forms. Alternatively, you can reach out to us to request hard copies or PDF copies of our enrolment forms.

One of our friendly receptionists will be in touch with you if there are any issues with your enrolment, or otherwise to let you know once your enrolment has been processed.

While we will always endeavour to process your enrolment forms as quickly as possible, please be aware this may take up to a week depending on workload.

Complete online enrolment form >

New Patients

We require all new patients to see a nurse for a New Patient appointment before your first GP consultation. This nurse appointment is to go over your medical history and take base-line measurements such as height, weight, and blood pressure, so that you and your doctor can then focus on dealing with your concerns.

We encourage you to book in for your New Patient nurse appointment as soon as you are enrolled with us to get this out of the way. The standard nurse appointment fee of $46.50 applies.

A New Patient appointment is an important part of completing the enrolment process with us. If you need to see a GP urgently before you can complete your enrolment and have your New Patient appointment, we may be able to see you as a casual patient and the non-funded appointment fee will apply.

National Enrolment Service (NES)

What is the NES?

The National Enrolment Service (NES) is a secure database which provides a single source of truth for all national primary health organisation enrolment data. It allows health services to maintain and update patient identity and enrolment information.

Who can view and update enrolments in the NES?

Only those organisations authorised by the Ministry of Health can use the NES web services to access NHI and enrolment information. Health providers and their authorised staff can view and update NES enrolment and NHI information.

Why does enrolment in the NES require an NHI number?

The NHI number and NHI information is used to confirm your identity:

An NHI number enables important health information about you to be shared between healthcare service providers if required. It is important that the NHI contains your most recent information so that when other providers you may visit (e.g. another doctor, the hospital, or an after-hours medical centre) access the NHI to confirm your identity, they are able to find the correct person.
Your age, gender, ethnicity and deprivation quintile (based on your address) recorded in the NHI are used for the calculation of healthcare funding when the NES is used as the source of enrolment information. A residential address needs to be recorded on the NHI for you so that you can be allocated to a district health board (DHB): e.g. for health funding allocation purposes. If you request that your residential address is kept confidential, we can record “Request address kept off NHI.

Primary Care Patient Experience Survey (PES)

Our practice participates in a national survey about people’s health care experience and how their overall care is managed across the health system. Taking part is voluntary. All new patients enrolling at a practice can indicate whether they would like to be included in the survey or not and confirm their contact details for the survey if they do. These preferences are entered into the NES. Existing patients are asked about their preferences relating to the survey when they attend for an appointment during the survey week (quarterly). Practice staff will enter their preferences into the NES when they visit.

Your responses to the following questions can be recorded in the NES:

I do not wish to participate in the Patient Experience Survey
What is your preferred cell phone number to text the survey invitation to?
What is your preferred email address to send the survey invitation to?

Please speak with a staff member if you have any concerns about your information or the privacy of your information.

Health Information – Confidentiality & Privacy

Download and read our Use & Confidentiality of Your Health Information fact sheet and our Health Information Privacy Statement.

Use & Confidentiality of Your Health Information fact sheet pdf

Health Information Privacy Statement pdf

Fees

As of 15 April 2024

All fees below are based on a standard 15 minute appointment

Non-Enrolled / Casual / Visitor: $131.50 Payment must be made at the time of your appointment.

Fees are reduced for: NZ resident children, community services card holders, high use card holders.

Enrolled:

Age	Doctor Account*	Dr ACC Account*	CSC Holder*
0-13	FREE	$52.50	FREE
14-17	$70.50	$85.50	$24.50
18-24	$74.50	$85.50	$24.50
25-44	$85.50	$85.50	$24.50
45-64	$87.00	$85.50	$24.50
65+	$78.50	$85.50	$24.50

*We give a $5 credit for GP consultations that are paid on the same day.

Additional charges are made for extra time, services, and materials, for example:

Referral letters and reports
Minor surgery
Driver license medicals and other medicals (these require extra time and incur extra costs)
Materials used such as liquid nitrogen, proctoscopes, nebulizer materials, etc.

Repeat Prescriptions

$36.00 for a non-urgent prescription
$43.00 for an urgent same-day prescription

NB: ALL patients including those under 14 years incur charges for prescriptions.

See more information on requesting repeat prescriptions here.

Nurse Practitioner Intern Consultations

$66.50 15 minute appointment

Additional charges are made for some services and materials.

See our Services page for information on what you can see our Nurse Practitioner Intern for.

Nurse Consultations

$46.50 15 minute appointment
$27.00 Nurse ACC (base fee 14+ years – other fees apply in some circumstances)

Additional charges are made for some services and materials, for example:

Wound dressings
Referral letters
Liquid nitrogen
Vaccinations
Echocardiographs
Lung function testing (spirometry), etc.

Nurse Telehealth

$15.00 minimum fee for requested call from nurse

NB: Generally no fee will apply if a nurse has initiated the call or if we need to triage your cold-/flu-like symptoms - but if you then request advice or information beyond what the nurse has called you about, a fee may apply.

Zero Fees for Tamariki Under 14 Scheme

Tamariki enrolled at The Terrace Medical Centre and aged 13 years and younger are eligible for funded standard GP appointments, meaning they can see their doctor for free.

The Zero Fees scheme does not apply to the following:

Prescriptions without an appointment
ACC-related appointments
Nurse appointments
Additional materials required in a consultation
Extended consultations such as medicals
Letters such as medical certificate or referrals

Standard fees will apply for these services.

Failed Appointments

Failed appointment fees apply at your clinician's discretion if you:

do not show up for your appointment/answer your scheduled call, or
fail to give us at least 1 hour's notice for cancelling a standard 15-minute appointment, or
fail to give us at least 2 hours' notice for cancelling longer appointments

$20.00 failed nurse appointment

$33.50 failed GP appointment

If you fail to attend your appointment due to something outside of your control please discuss this with us.

If you have any questions about our fees or would like to get more information on the expected costs of a particular service, please call us and speak with one of our friendly receptionists.

If you’re having financial difficulties, please discuss this with your GP at the time of your appointment: it may be possible to arrange an account facility in some circumstances.

See our FAQs page for answers to some frequently asked questions about fees.