In an emergency dial 111

ABOUT US

OUR POLICIES

We understand the importance of transparency with those we provide care to

We encourage you to familiarise yourself with our policies, accessible for download to improve your understanding of and confidence in our medical services.

PAYMENT POLICY

It is a requirement for all patients enrolling with us to sign our payment policy. 

A copy of our Payment Policy is available to download below:

PRIVACY POLICY

Patient privacy and confidentiality is of utmost importance to The Terrace Medical Centre. 

A copy of our Privacy Policy is available to download below:

COMPLAINTS POLICY

As per the Code of Health and Disability Consumers’ Rights, you have “the right to complain about a provider in any form appropriate to the consumer.” 

A copy of our Complaints Policy is available to download below, or see our Contact Us page for more information on making a complaint.